To guarantee a pleasant shopping experience at GrangerShoes.com.au website, your online transaction is processed through state-of-the-art SSL technology. You can feel free to buy, using any of the major credit/debit cards including VISA, MasterCard & American Express, or from your bank account or via Paypal Internet.

• FREE DELIVERY via Australia Post (Registered) anywhere within Australia

• All website prices shown are in Australian dollars (AUD) & include 10% GST.

• When we receive your order, footwear will be shipped within 5—10 business days, provided goods are in stock.

• If your chosen footwear is out of stock, we’ll contact you via email or phone with an estimated delivery date, prior to processing your order.

• To ensure customer protection, your purchased goods are sent by Australia Post Registered Parcel Service.

Please ensure you enter your full delivery address at point of purchase.

• Proof of purchase is required for all product refunds & replacements.

• Grangers Shoex can only replace footwear if the item has a manufacturing fault or is the incorrect size.

• Product returns will be exchanged/refunded at Grangers Shoex’ discretion. Please contact us firstly to confirm your options.

• At Grangers Shoex, we cannot accept worn shoes as returns, nor can we accept return of goods more than 30 days past delivery.

• Grangers Shoex can only process goods purchased through our GrangerShoes.com.au online store.

• Grangers Shoex will notify you of your refund via e-mail, after we’ve received & processed the returned footwear item.

• Your refund will be charged back to your credit/debit card/bank account usually within 7—14 business days after Grangers Shoex receives your return.

• Please send all returns (after confirmation) to:
Grangers Shoex Head Office
PO Box 223
Nambour Q 4560